Billing & refunds
Monthly plans, straightforward cancellation, and a clear refund schedule. No yearly payment to keep track of.
In this document
Compare plansMonthly billing
Paid plans are billed each month. There is no yearly billing or annual commitment. Your next renewal date and payment history are available in your workspace billing settings.
Starting and changing plans
Start on Free, then choose Solo or Team when you need more capacity. The price and timing of a plan change are shown during checkout. View current plan limits on the pricing section.
Cancelling
Cancel your paid subscription in workspace billing settings before the next renewal to prevent another charge. Your paid access continues until the current period ends. Cancellation alone does not issue a refund.
Refund eligibility
The refund schedule applies only to the initial subscription payment, after the subscription has been cancelled. Refunds are calculated against the remaining eligible payment amount, excluding tax. A payment that has already been refunded cannot be refunded again.
Refund schedule
Timing is measured from the initial payment. Please cancel your subscription before requesting a refund.
100%
Within 48 hours
Full refund of the eligible initial payment.
50%
After 48 hours, through day 7
Half of the eligible initial payment.
0%
After 7 days
No refund under this schedule.
Need billing help?
Contact us with your workspace email and payment date. Please do not include card details. Payments are processed by Polar.
Contact support